As the COVID-19 global pandemic continues we want to reassure our customers that we are working hard to keep our customers and staff safe.
There are currently no known blanket delays with any of our mail carriers.
However, please be aware that due to the global pandemic there can be delays in the international postal system, so you may need to allow several extra days for your parcel to arrive. The delay is currently approximately 1-7 working days to non-UK destinations.
Also there is a massive increase in volume of post, as customers increasingly shop online, with a decrease of staff who are ill or self isolating. We thankyou for your patience and supporting our small business at this time. As you can see we dispatched your handmade order in just a few hours and once we dispatch we are wholeheartedly reliant on the mail carriers to deliver and understandably at this current time things are slow.
We are doing all that we can to keep our staff and customers safe. Measures include:
- Staying at least 2 metres (3 steps) away from anyone you do not live with or anyone not in your support bubble.
- Washing your hands with soap and water often and using hand sanitiser.
- Face masks